We strictly protect intellectual property, including copyrights, trademarks, patents, design rights and trade secrets. All website products and images comply with applicable laws. Occasional unintentional errors may occur due to our extensive product lineup.
If you are the IP owner or authorized representative and believe our content or products infringe your rights, please contact us in a timely manner. We will investigate promptly and take proper action to protect your legal interests.
To file a copyright or trademark complaint, please send the required documents to: [email protected]
- ID proof proving your identity as the IP owner or authorized representative.
- Description of the infringed content and relevant product URL.
- Your valid contact details for further communication.
- A good faith statement of unauthorized usage.
- Specific information of the infringed intellectual property.
- For trademark complaints: registration number, official records, infringing links and ownership documents.
This email is exclusively for IP infringement issues. Please contact customer service for orders and general inquiries.
We handle legitimate complaints fairly and efficiently. False infringement allegations will result in legal liabilities such as compensation and legal costs. We recommend professional legal consultation if needed. Thank you for your support in intellectual property protection.