Thank you for choosing Goldie。We strive to deliver our "Premium Picks" to your home as safely and quickly as possible。
1. Shipment Processing Time
All orders are processed within 2-4 business days.
Orders are not shipped or delivered on weekends or holidays.
2. Shipping Rates & Delivery Estimates
Free Shipping: We are proud to offer Free Global Shipping on all orders to bring "cozy vibes" to every home。
Estimated Delivery Time: Delivery typically takes 7-15 business days depending on your location, though delicate items like the Night Light Lamp may require extra care in handling。
3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s)。
4. Customs, Duties, and Taxes
As a China-based cross-border company, Goldie is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Damages
If you receive your order damaged—especially glass components of the Aura Sphere Tree—please contact our support team immediately at [email protected] to file a claim。
6.Fast Shipping: only available to Norway, Iceland and Cyprus
• Carrier: UPS/DHL Express
• Cost: €100 per piece
• Process Time: 1-2 weeks
• Shipping Time: 5-7 days