lumina.com Supports the Following Payment Method
PayPal
Accurate Order Total Policy
The entire price of your order will be calculated at checkout. There are no additional charges for the products. The price you see at checkout is exactly what you will pay — never more.
Immediate Billing
Your payment method will be charged at the time of checkout, and our team will begin processing and packing your order immediately.
Right to Cancel
We reserve the right to cancel an order if there is an error or omission on our part. For example, if an item is mistakenly listed for €0.10 instead of €10.00 and multiple units are ordered, we reserve the right to cancel the order rather than ship it. We will never charge a different price than what was shown at checkout.
Right to Fair Substitution / Updated Merchandise
From time to time, products may be updated by the manufacturer. These changes may not be immediately reflected in the product images on our website. If you receive an updated version and prefer the previous one, we will offer a refund or an exchange accordingly.
If you encounter any issues during the shopping process, please contact us at [email protected] . We will do our best to assist you.